Shipping Policy

Last Updated: June 15, 2026

This Shipping Policy applies to orders placed with Line Truck Parts LLC through our official website or approved sales channels.

For purposes of this Shipping Policy, Line Truck Parts LLC may be referred to as the “Company,” “we,” “us,” or “our.”

1. Shipping Area

Line Truck Parts LLC currently ships orders within the United States only.

We do not currently offer international shipping, including shipping to the European Union, unless otherwise agreed in writing by Line Truck Parts LLC.

Shipping availability, rates, and delivery options may vary depending on the customer’s location, product size, product weight, carrier availability, and order type.

2. Order Processing and Fulfillment Time

We process and ship orders during regular business days, Monday through Friday, excluding U.S. federal holidays.

Orders confirmed by 7:00 PM Eastern Time are generally prepared for same-day processing or same-day handoff to the carrier, subject to order verification, payment approval, product availability, warehouse activity, and carrier pickup availability.

Orders placed after 7:00 PM Eastern Time, on weekends, or on U.S. federal holidays will generally be processed on the next business day.

Processing time means the time required to verify the order, confirm payment, pick the product, pack the shipment, and hand the order to the carrier.

3. Estimated Delivery Time

Delivery time depends on the shipping method selected, the delivery address, carrier performance, weather conditions, holidays, and other circumstances outside of our control.

Typical delivery estimates after carrier pickup are:

• Standard Ground Shipping: approximately 3–7 business days.

• Expedited Shipping: approximately 1–3 business days, depending on the service selected.

• Freight Shipping: delivery time varies depending on freight carrier availability, route, destination, appointment requirements, and shipment size.

Delivery dates are estimates only and are not guaranteed unless expressly confirmed in writing by Line Truck Parts LLC.

Once an order is handed to the carrier, delivery timing is controlled by the carrier.

4. Free Shipping Offer

Free standard ground shipping may be available for eligible orders over $100 shipping to the 48 contiguous United States.

Free shipping does not apply to:

• Oversized or heavy items.

• LTL or FTL freight shipments.

• Palletized shipments.

• Orders shipping to Alaska, Hawaii, Puerto Rico, U.S. Territories, APO/FPO addresses, or other non-contiguous U.S. destinations.

• Expedited, express, overnight, 2-day, air freight, or special handling services.

• Any shipment requiring liftgate service, residential freight delivery, limited-access delivery, appointment delivery, redelivery, or storage.

If part of an order qualifies for free shipping and part of the order requires freight or special handling, only the eligible parcel-shipping portion may qualify for free shipping.

5. Shipping Costs

Shipping costs are calculated based on the delivery address, package size, product weight, shipping method, carrier rates, and order type.

For standard parcel shipments, available shipping options and estimated shipping charges may be displayed at checkout.

For oversized, heavy, palletized, or freight items, shipping charges may need to be quoted separately before the order is shipped.

The customer is responsible for all applicable shipping charges unless otherwise agreed in writing by Line Truck Parts LLC.

6. Carriers and Shipping Methods

We may ship orders using major parcel carriers, including but not limited to:

• UPS

• FedEx

• USPS

• Other approved regional or national carriers

Oversized, heavy, or palletized orders may be shipped through certified freight carriers using LTL or FTL freight service.

Line Truck Parts LLC reserves the right to select the most appropriate carrier and shipping method based on product size, product weight, destination, carrier availability, and shipment requirements.

7. Expedited Shipping

Expedited shipping options may be available at checkout or by request.

Expedited shipping may include services such as Next Day, 2-Day, 3-Day, air service, or other premium shipping methods.

Expedited shipping charges are non-refundable unless the shipment delay or issue was caused by an error made by Line Truck Parts LLC or otherwise required by applicable law.

Expedited shipping affects carrier transit time only and does not always reduce order processing, verification, or handling time.

8. Oversized, Heavy, and Freight Shipments

Some products cannot be shipped by standard parcel carrier due to size, weight, shape, or carrier restrictions. These products may require LTL or FTL freight shipping.

Freight shipping may be required for items such as:

• Bumpers

• Hoods

• Cabs

• Doors

• Dashboards

• Fuel tanks

• Axle assemblies

• Differential assemblies

• Frames and rails

• Engine assemblies

• Transmission assemblies

• Large radiators or intercoolers

• Crossmembers

• Large exhaust or after-treatment components

• Sleepers

• Other bulky, oversized, heavy, or pallet-required parts

Freight shipments are not eligible for free shipping unless expressly stated in writing.

Additional freight services may result in additional charges, including but not limited to:

• Residential delivery

• Liftgate service

• Limited-access delivery

• Appointment delivery

• Redelivery

• Inside delivery

• Storage fees

• Address correction fees

These charges are the customer’s responsibility unless otherwise agreed in writing by Line Truck Parts LLC.

9. Alaska, Hawaii, Puerto Rico, U.S. Territories, and APO/FPO

Shipping to Alaska, Hawaii, Puerto Rico, U.S. Territories, APO/FPO addresses, and other non-contiguous U.S. destinations may be available only when supported by the carrier and product type.

Free shipping does not apply to these destinations.

Shipping costs for these destinations may be calculated at checkout or quoted separately. Some oversized, heavy, hazardous, or restricted items may not be available for shipment to these locations.

10. Address Accuracy

The customer is responsible for providing a complete, accurate, and deliverable shipping address at the time of purchase.

Line Truck Parts LLC is not responsible for delays, failed deliveries, returned shipments, address correction charges, carrier intercept fees, or additional shipping costs caused by incorrect, incomplete, or undeliverable address information provided by the customer.

Any carrier charges related to address corrections, delivery intercepts, redelivery, storage, or returned shipments may be charged to the customer.

11. Tracking Information

Tracking information is provided after a shipping label is created or after the order is released to the carrier.

Tracking updates may take time to appear in the carrier’s system. A tracking number does not always mean the carrier has completed the first scan or that the package is already moving.

For freight shipments, tracking details, PRO numbers, or carrier contact information may be provided when available.

12. Signature Requirement

Line Truck Parts LLC may require a signature upon delivery for high-value orders, commercial shipments, freight shipments, or any order we determine requires additional delivery confirmation.

If a signature is required, the customer is responsible for ensuring that an authorized person is available to receive the shipment.

13. Freight Delivery Requirements

Freight deliveries are generally curbside deliveries unless otherwise agreed in writing.

The customer or authorized consignee must be available to receive, inspect, and sign for the freight shipment.

Before signing the delivery receipt or Bill of Lading, the customer should inspect the shipment for visible damage, shortage, missing items, or signs of mishandling.

If visible damage is present, the customer must note the damage on the delivery receipt or Bill of Lading before signing and take clear photos of the shipment, packaging, labels, and damaged areas.

14. Damaged, Missing, or Lost Shipments

If a parcel shipment arrives damaged, the customer must notify Line Truck Parts LLC within 48 hours of delivery.

The customer should provide:

• Order number

• Tracking number

• Photos of the shipping box

• Photos of the shipping label

• Photos of the internal packaging

• Photos of the damaged product

• A brief description of the issue

For freight shipments, visible damage must be noted on the delivery receipt or Bill of Lading at the time of delivery. Failure to note freight damage at delivery may limit or prevent the carrier claim and may limit our ability to assist.

Line Truck Parts LLC will make commercially reasonable efforts to assist with carrier claims when proper documentation is provided on time.

15. Split Shipments and Backorders

We may split an order into multiple shipments to speed up delivery or because products are stored in different locations.

If an item is temporarily unavailable, backordered, or delayed, we may notify the customer by email.

Backordered items will ship when available unless the order is canceled or otherwise modified by agreement.

16. Order Verification and Fraud Prevention

Orders may be subject to verification before shipment.

Verification may include review of billing information, shipping information, payment status, high-value item risk, fraud prevention checks, address confirmation, and other order details.

Order verification may delay same-day shipping or shipment release.

Line Truck Parts LLC reserves the right to cancel or refuse any order that cannot be verified or that appears suspicious, fraudulent, inaccurate, or inconsistent with our order acceptance requirements.

17. Restricted or Special Handling Items

Certain products may be restricted by carrier rules, transportation regulations, size limits, weight limits, or handling requirements.

Restricted items may include, but are not limited to, certain batteries, pressurized items, chemical items, fluids, hazardous materials, oversized products, or other items requiring special handling.

If a product requires special shipping arrangements, we may contact the customer before shipment.

18. Shipping Delays

Line Truck Parts LLC is not responsible for delays caused by carriers, weather conditions, natural disasters, holidays, labor disruptions, incorrect addresses, customs or regulatory issues, road closures, supplier delays, freight terminal delays, or other events outside of our reasonable control.

We will make commercially reasonable efforts to assist customers with shipping issues, but carrier delivery times are not fully controlled by Line Truck Parts LLC after shipment handoff.

19. Returns Related to Shipping

Shipping charges are non-refundable unless the return is caused by Line Truck Parts LLC error or otherwise required by applicable law.

Return shipping rules, damaged product returns, restocking fees, and refund processing are governed by our separate Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

20. Contact Information

For shipping questions, freight quotes, delivery appointments, liftgate requests, address changes, damaged shipments, or other shipping-related support, please contact:

Line Truck Parts LLC
171 Johns Rd, Suite C01
Greer, SC 29650
United States

Email: sales@linetruckparts.com
Phone: +1 828-722-1116

For the fastest assistance, please contact us by email and include your order number, part number, shipping address, and a brief description of your request.